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USA Customers: If you experience problems completing your order, please email your order and we will respond with a 1-click invoice via return email. Please include your ship to address and list of items.

email: daveann@easybuiltmodels.com  subject: email order  
 
 
Within the United States:
 
To order products at our web site, click 'Add to cart' on products you wish to purchase. These items go into your shopping cart. If you change the quantity on any item be sure to click the "Update Cart" button on the shopping cart page. When you are finished shopping click the 'Proceed to Checkout' button and complete the billing information. JavaScript and Cookies must be enabled in your browser options. Payment by Visa, MasterCard, Discover, American Express, E-Check, PayPal Debit Card and PayPal Account are accepted. Your shipping cost is determined by weight and destination. We are sorry express shipping is not available.

We apologize for not taking telephone orders.
 
For APO, FPO, and U.S. territories the shipping cost will be the actual cost via USPS Priority Mail + $3.
 
For mail orders we accept payment by personal check or money order. All payments must be in US dollars.
Mail to:
Easy Built Models
PO Box 681744
Prattville, AL 36068-1744

Outside the United States:
 
We accept online orders by Visa, MasterCard, Discover, American Express, E-Check, PayPal Debit Card and PayPal Account from most countries. To send payments, JavaScript and Cookies must be enabled in your browser options. Shipping address must be confirmed. Shipping address must match billing address. Otherwise, please mail or email your order and send payment via Western Union, or money order payable in US dollars through a US bank. All foreign orders are sent via United States Postal Service Airmail. Delivery is usually within 2 weeks, but may take up to 6 weeks. Your shipping cost is based on the destination, weight, and dimensions of your packages.
 
If you want to know the shipping charge before you order, use the shipping calculator on the order page or e-mail sales@easybuiltmodels.com with your order and the destination country. We will let you know the cost. Please note: this will not include any taxes or duty you may be charged by customs in your country.
 
We apologize but we can not accept orders by telephone.

To order by mail, first contact us via email sales@easybuiltmodels.com or postal service with your order list and the destination. We will respond with the cost including shipping. Mail us a money order in that amount. Your money order must be payable in US dollars. Please note: this will not include any taxes or duty you may be charged by customs in your country.
Mail to:
Easy Built Models
PO Box 681744
Prattville, AL 36068-1744
USA


Return Policy:

Problem with your order? Please let us know within 7 days. Damage claims cannot be accepted beyond that time. Returns - All returns must be authorized by us. Please contact us at daveann@easybuiltmodels.com to request authorization. Merchandise can be returned for refund of the purchase price, less shipping, if merchandise is returned unopened and undamaged within 14 days. All returns should be carefully packaged and insured for the full purchase price. There is a 15% restocking fee on returned merchandise.

In use of our products, the user shall assume all risk and liability in connection therewith. No other obligation, warranty, or guarantee is expressed or implied by Easy Built Models or EBM Inc.

EBM Inc. reserves the right to refuse any order.


 
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